EUJA PTY LTD trading as EUJA Consulting Australia
Last updated: 2 September 2026
1. About this Privacy Policy
EUJA PTY LTD trading as EUJA Consulting Australia (“EUJA”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, store and manage personal information in connection with our website, enquiries and consulting and business services.
2. Personal information we may collect
Depending on how you interact with us, we may collect information including:
• your name;
• company or organisation name;
• email address;
• telephone number, where voluntarily provided;
• your preferred contact method;
• information about your business and its plans for entering or operating in Australia;
• your expected project or market-entry timeline;
• information you provide through WhatsApp, WeChat or other communications;
• information relating to consulting engagements, business meetings and service enquiries; and
• limited technical information generated when you use our website, such as device, browser, IP address and website usage information where collected by our website, hosting or security providers.
We aim to collect only information that is reasonably necessary for our business activities and services.
3. How we collect personal information
We may collect personal information directly from you when you:
• communicate with us by email, WhatsApp, WeChat or other channels;
• attend a meeting, consultation, event or exhibition involving EUJA;
• engage us to provide consulting or business services; or
• otherwise provide information to us in connection with a business enquiry or engagement.
Where appropriate, we may also receive relevant information from your colleagues, authorised representatives, business partners or professional advisers.
4. Why we collect and use personal information
We may use personal information to:
• respond to enquiries and communicate with you;
• understand your business objectives and Australian market-entry requirements;
• assess, prepare and deliver consulting and business services;
• coordinate local suppliers, advisers and professional service providers;
• support market entry, business establishment, local operations and business development activities;
• manage ongoing client relationships;
• prepare proposals, agreements, project communications and reports;
• improve our services and website;
• meet legal, regulatory, insurance and administrative requirements; and
• protect the security and legitimate business interests of EUJA and our clients.
We will not sell your personal information.
5. Disclosure to third parties
Where reasonably necessary to support your enquiry or engagement, we may disclose relevant personal information to appropriate third parties, including:
• legal, accounting, tax and compliance professionals;
• certification and regulatory specialists;
• recruitment and HR service providers;
• property, office, warehouse and facility providers;
• logistics, freight and customs service providers;
• marketing, exhibition and business development partners;
• technology, cloud, website, email and communications service providers; and
• other suppliers or professional partners engaged to support your Australian business activities.
We aim to disclose only the information reasonably necessary for the relevant purpose.
Where specialist professional services are required, those services may be provided by appropriately qualified independent professionals.
6. Overseas processing and disclosure
EUJA works with Chinese businesses and uses technology and communications providers that may operate internationally. This website is hosted on Alibaba Cloud Object Storage Service (OSS) in the China (Hong Kong) region. EUJA uses Hostinger for business email. The website does not currently provide an online enquiry form and does not send enquiry information to a form-processing provider.
If you contact us by email, WhatsApp or WeChat, the relevant email or communications provider may process or store information outside Australia. Website hosting, email and communications providers may also process limited technical or communications information in countries where they operate.
Where required, we will take reasonable steps to manage overseas disclosures appropriately.
7. WhatsApp and WeChat
Our website may provide QR codes or links allowing you to contact EUJA through WhatsApp or WeChat.
If you choose to use these services, your information will also be handled by the relevant platform in accordance with its own privacy terms and practices. EUJA does not control how those third-party platforms independently collect or process information.
EUJA receives only the information you choose to communicate to us through those channels.
8. Website data, cookies and analytics
Our website and its hosting or security providers may collect limited technical information such as IP address, browser type, device information, pages viewed and general website usage information. The website does not currently use an online form, CAPTCHA, advertising cookies or marketing analytics scripts.
This limited information may be used to maintain website security, understand website performance and improve user experience. EUJA does not currently use additional advertising or marketing analytics cookies on this website.
If EUJA later introduces an online enquiry form, additional analytics, advertising or marketing cookies, this Privacy Policy and any required notices will be updated before those tools are used.
9. Security and retention
EUJA takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business requirements, or applicable legal and record-keeping obligations.
When information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it where appropriate.
10. Access and correction
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to an access or correction request.
11. Privacy enquiries and complaints
If you have a question, concern or complaint about how EUJA handles your personal information, please contact us.
We will review privacy enquiries and complaints in a reasonable and timely manner and will seek to resolve concerns appropriately.
Email: info@eujaconsulting.com.au
Phone: 1300 996 898
Address: 90 Collins Street, Melbourne, Victoria, Australia
Where applicable, you may also have the right to raise a privacy complaint with the Office of the Australian Information Commissioner.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or information-handling practices.
The current version will be published on our website together with its latest update date.